Refund Policy
At Bed-sheet.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please review our refund policy below.
1. Eligibility for Refund
To be eligible for a refund:
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You must request a return within 7 days of receiving your order.
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The item must be unused, unwashed, and in its original packaging.
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You must provide a valid proof of purchase (order number, invoice, etc.).
2. Non-Refundable Items
Refunds will not be granted for:
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Items returned after the 7-day period.
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Used, washed, or damaged items not due to our error.
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Clearance or final sale items.
3. Return Process
To initiate a return:
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Email us at [support@bed-sheet.com] within 7 days of delivery.
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Provide your order number and reason for return.
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Wait for return authorization and instructions before sending anything back.
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Once approved, send the product to our return address.
Note: Customers are responsible for return shipping unless the return is due to an error on our part (e.g., defective or incorrect item).
4. Refunds
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Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping charges are non-refundable unless the return is due to our error.
5. Exchanges
We currently do not offer direct exchanges. If you want a different product, please return the original item and place a new order.
6. Damaged or Defective Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Include photos and a description of the issue for quick resolution.
7. Contact Us
If you have any questions about our refund policy, contact us at:
Bed-sheet.com
Email: bedsheetdotcomweb[@]gmail.com
Phone: +91-9887334567
Address: M-64,65, Mahesh Colony, Tonk Phatak, Jaipur-302015